For maximum profits and minimum headaches, your agency should have 10-20 active clients. See why, review a sample client distribution, and find new ways to increase profits and reduce headaches.
Client reporting isn’t fun, but it’s vital for client satisfaction and client retention. Here’s my philosophy on client reporting, based on my work with agencies in dozens of countries.
Trying to get clients to sign digital marketing retainers at your agency? Save yourself a lot of grief by understanding the pros and cons before you start.
Want to boost client retention at your agency? Here’s how to implement quarterly client satisfaction surveys.