An agency owner asked me for help—he was overwhelmed by email at work. He felt like he needed to respond to emails immediately, or fall hopelessly behind. During our two-hour coaching call, he was worried that 100 new emails had come in.
I recommended my concept of internal “Office Hours” as a way to help fix this. I’ve seen internal Office Hours help many of my clients—along with things like “heads down” time (where your team doesn’t interrupt you).
Tired of working late most nights? Try internal Office Hours and send me your results. In my experience, it can reduce your internal email volume by 30-50% once you and the team fully adapt.
Let’s look at how you’d roll it out to the team, including details to consider.
[EMAIL TEMPLATE] Launching internal Office Hours
Here’s a suggested email template to introduce the team to the concept of internal Office Hours. Feel free to edit where needed. [Read more…]