Do your agency’s key clients see you as their day-to-day contact? That’s not good—once you grow beyond 5-10 people, you shouldn’t be the contact. You can swoop in and do fun client strategy work, but you shouldn’t be clients’ primary contact. Why? Because you’ll never hit your financial goals that way.
Like it or not, you are the “dictator” of your business. Yes, you depend on clients, employees, vendors, and the government. But as long as you aren’t doing anything illegal, you can do effectively whatever you want in your business—as a business owner, what you say, goes. Let’s look at the implications of your being your agency’s dictator.