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Decided to create a course at your agency? Read this guide from Karl Sakas: quick-start tips, pricing guidance, marketing advice, and more.
Want to create a course to generate passive income at your agency? Learn: should you do it, how can you streamline the process, and more.
Be ready to transfer knowledge to clients before the project’s done, or else you’ll be answering lots of unpaid questions later. Use a knowledge transfer to hand-off expertise to clients,...
If your agency does web design and development, you’re had clients who needed post-launch support. You might have some clients who expect free help, or you’re not sure how to...
When clients call with stupid questions, it’s your job to help them out. After all, the question isn’t stupid to them. In tech support, customer-created problems are sometimes called PEBCAK...