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client retention
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Additional free resources
What’s the right client meeting frequency for your agency? See the 7 factors, plus 10 example scenarios to help you decide!
When your agency makes a big mistake, expect to deliver a client makegood. But what’s the right choice? See your how to decide!
Boost client retention with an important mindset shift: A la Joseph Campbell, make your client the Hero in the relationship, with your agency as the Guide.
Use my sample file retention & recovery policy at your agency. It will help you reduce client and employee angst, and it may even generate some extra revenue.
Worried you aren’t charging enough? Here’s my strategy for raising prices at your agency without losing clients. See how to structure your plan, and the steps I followed to make...