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Want to track just one KPI as you scale? Use “Rev/FTE” (aka per-capita billables) to improve agency performance. [Updated: January 2022]
Slack is increasingly popular as an agency communication tool. And yes, Slack can even [help] save you from email. Here are a dozen tips to make the most of Slack...
Business advice from Felicitas Betzl at Serps Invaders I’m interviewing your fellow agency owners to share their advice and stories. Next up is Felicitas Betzl, Managing Director & Founder at Serps Invaders....