Hiring a significant other or an employee’s romantic partner can get tricky—in ways that aren’t always obvious. My advice is “don’t do it,” but if you must (or already have), here’s how to reduce your risk.
When a client wants you to fly to meet in-person, how much should your agency charge? It’s not just hard costs for travel, but also the “Opportunity Cost” of going. And it’s different when your culture includes flying constantly, versus when a trip is a hardship for an employee. See how to navigate this during the sales process or when it comes up again later.
When frontline operations employees don’t feel empowered to report problems to upper management, it can lead to terrible, avoidable consequences. And there’s no excuse. We’ve known that for 60 years.