Blog Posts
More than 400 articles of helpful content for agency life at your fingertips.
You’re currently looking at posts in:
operations
Updates
Get the latest posts in your inbox when you join our email list!
Additional free resources
Find the right agency team structure, based on 5 options—including pod, on-demand, matrix, and more. Explore pros & cons by exit potential, headcount, and more.
Optimizing your agency structure starts by understanding my 6 agency roles (AM, PM, SME, Client Strategist, BizDev, and Support) and their billable targets.
Leaking profits during Client Delivery? You need better data! Start by defining the right time tracking categories.
Need to hire a project manager? See agency PM salaries, and then decide whether you need a Project Coordinator, Project Manager, or Director of PM.