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Dealing with surprise changes at your agency? Use “Overcome by Events” (O.B.E.) and other tools to avoid “get-there-itis” and get back on track.
Feeling the need to keep going at your agency, no matter what? See why “get-there-itis” (aka “plan-continuation bias”) puts your team—and your family’s financial future—at risk!
Fixing agency scope creep is harder than it looks. See why… and how to finally stop doing free Out of Scope (OOS) work.
Many agency owner headaches stem from the “agency problem.” People tend to act in their own self-interest… so look for “incentive alignment” win/wins.