How much should agencies charge clients for in-person meetings that require extended travel?

How much should agencies charge clients for in-person meetings that require extended travel?

When a client wants you to fly to meet in-person, how much should your agency charge? It’s not just hard costs for travel, but also the “Opportunity Cost” of going. And it’s different when your culture includes flying constantly, versus when a trip is a hardship for an employee. See how to navigate this during the sales process or when it comes up again later.

How to charge agency Rush Fees

How to charge agency Rush Fees

Rush fees have been a big topic in my client Q&A’s recently. Agency owners have been asking how much is a typical rush fee at an agency, how to tell clients they’ll need to pay extra fee, how to decide to charge to rush fee, and what do I do if a client refuses to pay a rush fee?