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What if there were a scalable way to stay top of mind with past clients? Consider creating a VIP client program at your agency! See how.
Upselling is a key technique to use in your agency’s sales process. See when (and how) to do upsells during business development.
Worried you aren’t charging enough? Here’s my strategy for raising prices at your agency without losing clients. See how to structure your plan, and the steps I followed to make...
Remember the UC Davis pepper-spray incident? It’s back in the news—because the head of the university paid two marketing agencies at least $175,000 and may have lied about it. Let’s...
“The ones behind you are cheaper.” The Rite-Aid cashier pointed to an endcap, as I waited in line today to pay for my 12-pack of store-brand toilet paper. She was right—a national brand...
Does your agency get more than 20% of its business from a single client? You’re taking a BIG risk. Here’s how to fix that Client Concentration problem.