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As leaders, heroic efforts are a dangerously seductive solution. See how I learned to be more intentional, as you lead your agency through difficult times.
Worried your About or Team page makes your agency look small to prospective clients? See what I recommend for independent agencies, based on your goals.
Frustrated (or dumbfounded) by otherwise competent employees’ bad choices? The problem might be what I call the “Owner vs. Employee mindset gap.”