If you aren’t getting at least 20% net profit margins, your agency is “leaking” profits. Use my Agency Value Chain framework to help you systematically find those profit leaks so you can fix them.
Avoiding something important at your agency, or frustrated your team isn’t getting things done? You need all three of these factors: Desire, Competence, and Capacity.
Do your non-billable people need to track their time? Maybe… or maybe not. See the pros and cons of time tracking to decide at your agency.
Feeling overloaded? It’s time to hire a virtual assistant. Worried you don’t have enough for them to do? See how to find answers at your agency.
Your agency’s freelancers are an untapped resource to help your firm, beyond their usual day-to-day tasks. See my 5 tips to help you get more, by fully enlisting freelancers as partners.
Delegation is hard, because it requires 15+ steps. See how to solve 12 common delegation problems, to potentially save you 150 to 700+ hours a year.
