Optimizing your agency structure starts by understanding my 6 agency roles (AM, PM, SME, Strategist, BizDev, and Support) and their billable targets.
Every employee at your agency will eventually leave the company, whether voluntarily or involuntarily. Smart agency owners choose to be proactive: See how to prepare for employee turnover.
After COVID-19, how will remote work impact agencies on a long-term basis? See my 15 predictions about staffing, including second- and third-order effects.
Want to spend less time running your agency? Follow these 7 high-performer delegation tips from Winston Churchill, via Erik Larson’s 2020 WWII biography.
Inspirational leadership starts with what you say and do as an agency leader. See tips from Winston Churchill, via Erik Larson’s 2020 WWII biography.
As leaders, heroic efforts are a dangerously seductive solution. See how I learned to be more intentional, as you lead your agency through difficult times.