Frustrated that employees don’t take ownership at your agency? Here are 5 agency-specific examples to help you recognize the problem—ranging from padded timesheets to hands-off middle managers.
Frustrated (or dumbfounded) by otherwise competent employees’ bad choices? The problem might be what I call the “Owner vs. Employee mindset gap.”
Hiring a marketer at your agency is tough. First, decide whether you need a Marketing Coordinator, Marketing Specialist, Marketing Strategist, or Marketing Director.
Make faster decisions at your agency with my Values, Goals, and Resources (VGR) decisionmaking shortcut! See how to apply it to clients, employees, and strategy.
Vampires can’t enter your home without your invitation, and the same goes for toxic employees. I share early warning signs and cautionary tales about hiring toxic employees.
Have you had an unexpected misunderstanding with a client or colleague? Part of the problem is that we’re “separated by a common language.” Let’s take a closer look, including how it happens, examples of risky words, and steps to fix this common communications problem.