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Benchmarking & Optimization, Personal Growth & Development
In the next recession, some will survive while others will fail. Are you ready? See 5 steps you can take today to prepare your agency for the inevitable.
Benchmarking & Optimization, Optimize Your Sales Process, Strengthen Client Relationships, Work Less Earn More
If you aren’t getting at least 20% net profit margins, your agency is “leaking” profits. Use my Agency Value Chain framework to help you systematically find those profit leaks so you can fix them.
Optimize Your Sales Process, Strengthen Client Relationships, Work Less Earn More
Fight deadbeat clients by escalating your agency’s Accounts Receivable process. The squeaky wheel gets paid faster. See my agency A/R tips.
Optimize Your Sales Process, Strengthen Client Relationships
Should your agency accept credit cards? Probably, but you need to balance your profit margins against clients’ convenience. Let’s review options to help you decide, including how to handle fees.
Optimize Your Sales Process
Negotiate payment terms during the sales process instead of after. A client recently shared a success story from his agency—about how he negotiated a big prospect’s payment terms from Net...
What happens when a client doesn’t want to pay a deposit? You are there to help them succeed, but you also have a business to run. Here’s how to deal...