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About the Author

Karl Sakas has been working with agency owners since he first learned HTML in 1997 — one of his first web development projects was for a marketing agency that needed a website.

As a fourth-generation business owner, he grew up talking about client service and strategic planning. More recently he served as an agency Project Manager, Director of Client Services, and Director of Operations.

Karl brings 25+ years of consulting experience to his work with agencies, including working with more than 600 agencies on every inhabited continent.