BlogTips and best practices for agency leaders
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Make faster decisions at your agency with my Values, Goals, and Resources (VGR) decisionmaking shortcut! See how to apply it to clients, employees, and strategy.read more
Use my sample file retention & recovery policy at your agency. It will help you reduce client and employee angst, and it may even generate some extra revenue.read more
Get unstuck at your agency by embracing fast failure! Fast failure helps you move faster toward your goals as an agency owner. See what the concept means, examples for agencies, and tips to get started.read more
Want to upgrade your agency’s client service experience? See how to create a boutique agency experience, by “stealing” 15 tips from my client process.read more
Are you truly a “boutique agency”? It’s not just about being small—see your score on my 7-point quiz. To get 100%, you’ll need to be fully committed to providing a boutique experience to your clients.read more