Blog
Tips and best practices for agency leadersGet the latest in your inbox!
Why delegation is so hard (and what to do about it)
Delegation is hard, because it requires 15+ steps. See how to solve 12 common delegation problems, to potentially save you 150 to 700+ hours a year.
read moreReady to boost client retention? Make each client the Hero!
Boost client retention with an important mindset shift: A la Joseph Campbell, make your client the Hero in the relationship, with your agency as the Helper.
read moreWhat I do before pitching a conference
Want to get leads from speaking as an agency leader? Evaluate opportunities carefully before you submit your next pitch, to boost your lead-gen results.
read morePM training resources for agencies
Agency leaders regularly ask me for recommendations on PM training for their project managers, for struggling SMEs, and for themselves. Here's my roundup summary of virtual and in-person PM training options to help you and your team! Keep in mind that PM is a "learn...
read moreHow to read minds: Use these “tells” to make uncertain decisions
Certain decisionmaking “tells” help you read others’ minds, especially when they have an incentive to mislead you. See 14 common agency examples.
read more
