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Agency optimization shortcut: Understand the six Agency Roles
Optimizing your agency structure starts by understanding my 6 agency roles (AM, PM, SME, Strategist, BizDev, and Support) and their billable targets.
Cost of Sales benchmark: How much should your agency spend on selling?
Wondering how much your agency should spend on selling? See my benchmarks on Cost of Sales, how to calculate your unique numbers, special exceptions, and more.
Prepare for employee turnover at your agency… because everyone will leave you eventually
Every employee at your agency will eventually leave the company, whether voluntarily or involuntarily. Smart agency owners choose to be proactive: See how to prepare for employee turnover.
Referral fees: How much should agencies pay for sales referrals?
How much should agencies pay in referral fees? It depends on your goals. See the nuances, and a Referral Fee template for your lawyer’s feedback.
Cost of Marketing benchmarks: How much should agencies spend on their own self-marketing?
What’s normal for agencies to spend on self-marketing? Here are agency revenue and headcount benchmarks—and a step-by-step tutorial to calculate your unique numbers.
