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Close new business faster with CRUX instead of BANT
If BANT isn’t helping you avoid bad sales prospects, try my new approach: CRUX (Compatibility, Realistic, Urgent, and X-Factor). See how to screen prospects better, faster.
read moreTruly unplug by upgrading your Out of Office (OOO) email auto-responder
Looking for better Out of Office auto-responder ideas? Steal my OOO email template, to help make yourself “needed but not necessary.”
read moreWhy it’s time to accept credit cards
Should your agency accept credit cards? Probably, but you need to balance your profit margins against clients’ convenience. Let’s review options to help you decide, including how to handle fees.
read more[Part 3 of 3] How to get employees to take ownership at your agency
Frustrated that your employees keep slacking off at the agency’s expense? Here are my 9 tips on how to get employees to take ownership and initiative.
read more[Part 2 of 3] Are employees taking shortcuts at your expense?
Frustrated that employees don’t take ownership at your agency? Here are 5 examples to help you recognize the problem at your agency.
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