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Hiring the right Chief Operating Officer (COO), Managing Director, VP of Operations, or Director of Operations can feel like finding a unicorn. To help you navigate this process, here’s a...
What should your agency’s #2 do? Read more about what goes into your COO job responsibilities, to help you delegate more as an agency owner.
Need help hiring a #2 at your agency? Before you post the job, consider why you need a #2. Otherwise, it’s easy to hire the wrong person.
Struggling to juggle multiple roles at your agency? Here’s how to be strategic about it… and what to change next as you grow.
Optimizing your agency structure starts by understanding my 6 agency roles (AM, PM, SME, Client Strategist, BizDev, and Support) and their billable targets.