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See how to decide whether to hire externally or promote from within.

Build a Stronger Team, Scale Your Agency, Work Less Earn More

Should your agency hire externally or promote from within?
Is it better to promote from within? You know it’s a good strategy… but it’s not always an option. As you grow your agency and build your leadership team, how...
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Agency Office Hours: Q&A with Karl Sakas (January 2023)

Build a Stronger Team, Office Hours, Scale Your Agency

Growth strategy, finding qualified job candidates, and client delivery: Agency Q&A with Karl Sakas

Get agency advice on agency growth strategy, hiring, client delivery roles, and more—in the January 2023 episode of Agency Office Hours with Karl Sakas.

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Build a Stronger Team, Work Less Earn More

Employee retention: How to compete with big companies

Are your employees getting poached by big salaries at big companies? Here’s how to improve employee retention at your agency.

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Build a Stronger Team, Scale Your Agency

Agency COO job description: What should your #2 actually DO?

What should your agency’s #2 do? Read more about what goes into your COO job responsibilities, to help you delegate more as an agency owner.

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Build a Stronger Team, Personal Growth & Development, Scale Your Agency, Work Less Earn More

Hiring a #2: Why it’s time to bring in a second-in-command

Need help hiring a #2 at your agency? Before you post the job, consider why you need a #2. Otherwise, it’s easy to hire the wrong person.

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Build a Stronger Team, Personal Growth & Development, Scale Your Agency

Reduce the panic (and prepare for poaching): Shift from reactive mode to “Always Be Recruiting”

Tired of panicking because you need new staff immediately… or your top employee got poached? Shift to continuous recruiting; here’s how!

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