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What should agencies do today to prepare for 2030? See tips from agency expert Karl Sakas: strategy, clients, bizdev, services, and more. [Last updated: May 2026]
Many agencies struggle to scale—or sell—because they still depend on the owner. Here’s why an independent #2 is the hinge point between founder-dependence and real optionality.
Hiring the right Chief Operating Officer (COO), Managing Director, VP of Operations, or Director of Operations can feel like finding a unicorn. To help you navigate this process, here’s a...
Is it better to promote from within? You know it’s a good strategy… but it’s not always an option. As you grow your agency and build your leadership team, how...
Get agency advice on agency growth strategy, hiring, client delivery roles, and more—in the January 2023 episode of Agency Office Hours with Karl Sakas.
Are your employees getting poached by big salaries at big companies? Here’s how to improve employee retention at your agency.





