In the June 2020 episode of Agency Office Hours, we discuss:
- What to do when a sales prospect goes silent (3:40)
- CMO insights (12:55)
- Remote work predictions for agencies (20:03)
- How to approach negotiating shorter retainers (29:53)
- PM Software: Choosing PM software tools (47:39)
- Client Boundaries: Setting boundaries with difficult clients (56:52)
- Niching: How to choose a specialization as you niche-down on your agency’s services (1:10:48)
- Choosing between offering custom vs. productized services (1:28:34)
Here’s the “Reason-Options-Choose” client negotiation tool we discussed
Want the recording from the Client Onboarding training? It’s available here.