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You are your agency's dictator

Build a Stronger Team, Personal Growth & Development, Strengthen Client Relationships

You are your agency’s dictator

As a business owner, you wield enormous power among your employees, clients, and other stakeholders. Are you going to abuse this, or do what’s right?

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Agency PM tip: Always assign work to the cheapest competent available person (CCAP)

Benchmarking & Optimization, Build a Stronger Team, Work Less Earn More

Agency PM tip: Always assign work to the cheapest competent available person (CCAP)

Your job as the PM—whether in title or in practice—is to assign the cheapest competent available person (CCAP) to each project, each retainer, each task. If you ignore this, you’re...
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hire a salesperson agency teams yellow lemonade stand 1024x576 1

Build a Stronger Team, Optimize Your Sales Process, Scale Your Agency, Work Less Earn More

Mailbag: Should I hire a salesperson?

Many marketing agencies want to hire a salesperson… but you have to hire the right person. Otherwise, you’re wasting time and money.

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10 questions to help you grow your agency 2X, 3X, or 5X

Attract Great Clients, Benchmarking & Optimization, Build a Stronger Team, Prepare to Sell, Scale Your Agency, Strengthen Client Relationships

10 questions to help you grow your agency 5X

Ready to grow your agency fast? See my top 10 questions to consider as you grow 2X, 3X, 5X, or more. Your business is too important to leave to chance.

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My response to "A Toxic Work World"

Build a Stronger Team, Personal Growth & Development

My response to “A Toxic Work World”

See my Letter to the Editor regarding Anne-Marie Slaughter’s “A Toxic Work World” in the New York Times. We know the solution; most companies lack the will.

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agency team management are your employees strong like new rope

Benchmarking & Optimization, Build a Stronger Team, Work Less Earn More

Agency team management: Are your employees strong like New Rope… or weak like Wet Twine?

Are your employees “New Rope” or “Wet Twine”? The answer predicts how far you and your agency will go. See the difference, and how you can use this it to get better...
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