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If every emergency still finds you, your agency may be missing a Fire Chief. Here’s how to move from Fire Fighter to Fire Marshal—and become more optional.
What should agencies do today to prepare for 2030? See tips from agency expert Karl Sakas: strategy, clients, bizdev, services, and more. [Last updated: May 2026]
Steal a proven out-of-office (OOO) email template for agency leaders. Set clear expectations, reduce escalation, and step away without the business stalling.
When leaders aren’t on the same page, agency growth plateaus. Here’s how to spot the signs, realign your team, and protect your long-term value.
You’re already using AI. Here’s where to focus next: leadership, innovation vs. scale, moats, and Rev/FTE—practical steps to turn the messy middle into growth.






