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Want to get more agency leads via public speaking? Send better speaker pitches! See tips on how to make yourself stand out, based on my experience reviewing hundreds of speaking...
Ignore agency problems at your own peril. Like discovering a flat tire, focus on fixing the problem, and then dig into what happened. Don’t start by assigning blame.
Overwhelmed by email while running your agency? Feel like you need to respond to emails immediately, or else you’ll get hopelessly behind? I recommended internal “Office Hours” as a way...
Feeling overwhelmed by your workload as an agency owner? Shift how you decide what to do, by focusing on doing “$1,000 an hour” work and delegate the rest. That work...
Before you implement a new policy at your agency, think through the implications. How can you show your team that they’ll benefit from the changes? Focus on what counts, not...
What should you do when a client asks one of your competitors to audit your work? Here’s how to react professionally to preserve the relationship, how to know when it’s...