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Additional free resources
Want to improve performance from your agency’s project managers? Check out my list of 10+ virtual and in-person PM training options. [Latest updates: January 2025]
Should your agency accept credit cards? Maybe, but you need to balance your profit margins against clients’ convenience. Let’s review options to help you decide, including how to handle fees.
Not sure how to handle Active vs. Inactive clients at your digital agency? Use my free Post-Launch Support Policy template to save time and prevent problems.
Are you telling prospects that your agency’s prices are negotiable? Stop selling against yourself! See how to fix this… and boost your profit margins.
Tired of clients demanding more services than they’ve paid to receive? Your agency might have a Client Dilution problem. Here’s how to fix that!