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Additional free resources
Weekly one-on-one (O3) meetings have lots of benefits for your agency. See why they boost employee retention, plus tips on how to get started.
Upgrade your sales process, when you know and follow the 3 agency “sales tiers”: core concepts, optimization, and varsity level.
Trying to decide what to attend as an agency leader? Here are 20+ digital agency conferences to consider in 2022. (Updated: August 2022)
Struggling to juggle multiple roles at your agency? Here’s how to be strategic about it… and what to change next as you grow.
What’s “normal” for agency owner compensation? Compare your salary, bonus, and distributions to what’s normal, to see if you’re under-paid.
Want to track just one KPI as you scale? Use “Rev/FTE” (aka per-capita billables) to improve agency performance. [Updated: January 2022]