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Structure optimization starts with my 6 agency roles (Specialist, Delivery Leader, Account Leader, Strategist, Growth, Firm Leader) and their billable targets.
Every employee at your agency will eventually leave the company, whether voluntarily or involuntarily. Smart agency owners choose to be proactive: See how to prepare for employee turnover.
After COVID-19, how will remote work impact agencies on a long-term basis? See my 15 predictions about staffing, including second- and third-order effects.
Want to spend less time running your agency? Follow these 7 high-performer delegation tips from Winston Churchill, via Erik Larson’s WWII biography.
As leaders, heroic efforts are a dangerously seductive solution. See how I learned to be more intentional, as you lead your agency through difficult times.
Wish you could cut your workload by 10-30 hours a week? It’s possible, when you become a part-time agency owner. Follow these 10 steps to make the leap!