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Have you had an unexpected misunderstanding with a client or colleague? Part of the problem is that we’re “separated by a common language.” Let’s take a closer look, including how...
Digital agencies are known for long hours, but each agency is different. At my last two agencies, I was typically working 50-65 hours a week, depending on how busy things...
Trying to decide what conferences to attend in 2018 as an agency owner? Here’s a U.S.-oriented lineup of agency conferences to consider. Topics include agency management, marketing, design, project management,...
Trying to solve a problem at your agency? Don’t get distracted by the symptoms alone—different problems can have the same symptoms. You need to analyze the pattern of symptoms to...
Haven’t been doing direct report meetings? They want to hear from you… and you should hear from them. Here’s how to get started as an agency owner.
Feeling overwhelmed by all your responsibilities as an agency owner? Here are 15 “instant self-care” tips to help you recharge by focusing 100% on you.