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Want to stop wasting time and get more done at your agency? You should know two time management concepts—yak shaving and bike shedding. This might be happening with your teams...
Thinking about promoting one of your employees to become a manager at your agency? Promotion-from-within is a good policy, but it’s risky when someone’s never managed people before. Here are...
Want to keep up with the latest trends in content marketing? Here are my top takeaways from Content Marketing World (CMW) 2016 from speakers Andrew Davis, Kristina Halvorson, Rand Fishkin,...
As agency leaders, part of our role is to cross-check others—and to accept cross-checks ourselves. Yet sometimes we get in our own way, instead of encouraging employee feedback. Let’s look...
Most agency owners make a common mistake when they try to fix the daily flood of emails. If you get too many emails every day, you need to read this...
Got an employee who takes too long to finish their work? You’re not alone! Here’s how to fix it for the future.