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You can’t have an agency without clients—and life’s too short to work with clients you don’t like. So what do you do when client relationships aren’t as great as you’d...
As a business owner, you wield enormous power among your employees, clients, and other stakeholders. Are you going to abuse this, or do what’s right?
You have three options for pricing models—hourly, milestone, and value-based. Your choice has a big impact on profits, but also most aspects of your day-to-day—including your stress levels as an...
A coaching client asked for help as he develops retainer packages for his agency. He noted that he’s comfortable with what deliverables to promise at each price point—since he can estimate...
A client asked, “I have a potential agency client asking me about NDA and non-compete. How can I combat requests like this to not box us out? Are there certain parameters...
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