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Are you asking these 3 key questions during your agency’s project debriefs? Follow this post-mortem advice for happier clients and higher profits.
Want the latest digital PM tools, tips, and techniques? See what I learned when I traveled 1,300 miles to meet with 70 digital marketing agency people.
I recently rented a self-storage unit. Chatting with Tracye, the manager, I learned she was heading on a week-long, all-expenses-paid trip to California. I asked the occasion—turns out she was...
This is an excerpt from my eBook on client expectations management: Don’t Just Make the Logo Bigger: Taking Clients from Painful to Profitable. Want your own free copy? Sign up for...
A friend recently asked for my opinion on a staffing change at his digital marketing agency—they’ll be requiring strategists to do PM and requiring project managers to do client strategy...
Is your agency getting bombarded with sales calls from prospective clients who want help on small budgets? There’s a better way; see how!