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Still can’t resist working with startup clients at your agency? Don’t get burned! Follow my 15 tips to protect yourself against common problems.
When your client gets a new CMO, expect some changes. But when you’re intentional, your agency can make it a win instead of a loss! It starts by understanding what...
Want to improve your power position in agency-client relationships? Find your stage on the Agency Satisfaction Index… and see how to “upgrade” your agency to the next stage!
Tired of clients treating your agency like an order-taker? It might be time to reposition yourself as a “strategy-first” agency… but it’s not an overnight change. See my 14 not-so-easy...






