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Additional free resources
If you do things outside of scope, you’re doing them for free. Many of my clients do free work for clients they want to keep, or because they aren’t comfortable...
Want to sell your agency in 3-5 years? Get acquired faster: Start building relationships with potential acquirers today.
Overloaded at your agency? Use your “Out of Office” (and 5 other tools), even if you’re not actually away. See how to “buy time” with clients and coworkers.
Determining your agency pricing can get complicated, especially when you work with a mix of international freelancers and in-house agents. However, it isn’t all about the numbers. Here’s my philosophy...
Want this to be your agency’s best year yet? Commit to five areas—focusing on your best (not worst) employees, focusing on your best (not worst) clients, doing self-marketing, practicing self-care,...
Ready to fire a terrible client at your agency? Here’s a step-by-step process on how to do it with Warmth & Competence (plus a bonus option to save the revenue...