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Determining your agency pricing can get complicated, especially when you work with a mix of international freelancers and in-house agents. However, it isn’t all about the numbers. Here’s my philosophy...
Want this to be your agency’s best year yet? Commit to five areas—focusing on your best (not worst) employees, focusing on your best (not worst) clients, doing self-marketing, practicing self-care,...
Ready to fire a terrible client at your agency? Here’s a step-by-step process on how to do it with Warmth & Competence (plus a bonus option to save the revenue...
Trying to decide what conferences to attend in 2017 as an agency owner? Here’s a lineup of agency conferences to consider, with a focus on events in the U.S. Topics...
Want to stop wasting time and get more done at your agency? You should know two time management concepts—yak shaving and bike shedding. This might be happening with your teams...
Use the Iron Triangle of project management (good, fast, or cheap; pick two) to deliver more-profitable work to happier agency clients.