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This is one of my favorite videos on YouTube—if you run a digital marketing agency, it’ll make you laugh… and cry. Open the 2:20 client service video directly on YouTube...
Should you fire one of your marketing agency’s clients? That’s the question I’ll be answering today. I’m Karl Sakas, creative agency business consultant at AgencyFirebox.com. Is the client annoying, unprofitable, or...
What’s your #1 job as the owner of a marketing, web, or creative agency? Don’t go out of business. Your job as president, CEO, or partner isn’t about keeping clients happy—agency client service is...
Are you running in a million directions, getting interrupted all day with employees who need answers, and wondering how to find more free time while running your marketing agency? It...