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This 4-minute parody training video went viral, with over 600,000 views so far. The New York Times mentioned it in its recent article, “For Millennials, a Generational Divide.” True, false,...
A friend recently asked for my opinion on a staffing change at his digital marketing agency—they’ll be requiring strategists to do PM and requiring project managers to do client strategy...
Digital marketing agency CEO Greg Hoy of Happy Cog recently wrote on Medium about the results of soliciting employee feedback during his first 360 degree evaluation. The feedback from his employees wasn’t always...
Question: How many digital marketing agency owners does it take to change a light bulb? Answer: ZERO, because they delegated lightbulb-changing to their team. Delegation makes your job easier All...
Want to be happier at work as an agency owner? See how Michael Gerber’s “The E-Myth Revisited” model applies to your owner personality type
Agency leader Dawn Hancock founded and runs Firebelly Design in Chicago. She’s spoken nationally and internationally as a leader in the socially responsible design movement. Beyond running her agency, she’s training...