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Build a Stronger Team, Scale Your Agency, Work Less Earn More

Employee ownership risks: 19 questions before you share equity

Tempted to give an equity stake to an agency team member? Be careful! Consider these 19 questions about employee ownership.

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Benchmarking & Optimization, Scale Your Agency, Work Less Earn More

Track your agency’s performance with just one KPI

Want to track just one KPI as you scale? Use “Rev/FTE” (aka per-capita billables) to improve agency performance. [Updated: January 2022]

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Build a Stronger Team, Personal Growth & Development, Scale Your Agency, Work Less Earn More

Build your agency’s team of advisors: Which 10+ roles might you want to recruit?

Successful agency owners create a team of advisors. See the 10+ specialties I recommend to support your profitable growth.

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Build a Stronger Team, Scale Your Agency, Work Less Earn More

How to run a better Strategic Planning Retreat at your agency
Ready to plan a year-end strategic planning retreat? Use these tips to make the most of the time, to drive your agency forward. Includes a planning outline and a free...
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Build a Stronger Team, Optimize Your Sales Process, Scale Your Agency

16 warning signs: When to hire a salesperson at your agency?

Trying to decide when to hire a salesperson at your agency? Consider your marketing pipeline and business development needs first.

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Benchmarking & Optimization, Build a Stronger Team, Optimize Your Sales Process, Personal Growth & Development, Scale Your Agency, Strengthen Client Relationships, Work Less Earn More

What agency conferences will you attend in 2021?

Trying to decide what to attend as an agency leader? Here are 15+ digital agency conferences to consider in 2021. (Updated: September 2021)

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