Digital Agency Was Losing Employees

Digital Agency Was Losing Employees

The Problem The owner of a 25-person digital agency in the Western U.S. reached out after two of his employees had quit. He was concerned that other employees were thinking of quitting, too—but he couldn’t just ask them. What I Did Concerned there were underlying...
Overwhelmed Agency Owner Needed to Recruit a Team

Overwhelmed Agency Owner Needed to Recruit a Team

The Problem The owner of an agency in a niche industry was overwhelmed with too much to do and not enough people to help. Her clients loved her work, but she was trapped in the business—she could never get away. When she reached out to me, she knew that things could...
Agency Owner Was at the Breaking Point

Agency Owner Was at the Breaking Point

The Problem The owner of a small digital agency was at the breaking point. He had a close-knit team of employees in his Mid-Atlantic U.S. office, yet was feeling overwhelmed on a day-to-day basis. He was stuck handling customer support for demanding clients on top of...
Digital Agency Was Overwhelmed with Incoming Clients

Digital Agency Was Overwhelmed with Incoming Clients

The Problem An Australian social media marketing agency was a victim of its own sales success. The owner of the agency reached out to me when he closed a retainer for $20,000 a month for an entire year…with no one on his team available to fulfill the work. Three...
Digital Agency Hit a Growth Plateau

Digital Agency Hit a Growth Plateau

The Problem The owner of a fast-growing digital agency in the southeastern U.S. reached out after hitting a roadblock in his business. He had been growing nearly 200% a year the past two years, but he’d purposely slowed to “only” 50% this year so he could regroup on...