Sales mindset, bizdev roles, growth metrics, and tools: Agency Q&A with Karl Sakas

Office Hours Recording from February 13, 2024

Get advice to feel more confident about sales, optimize your bizdev roles, set the right metrics as you grow, choose the right software, and more—in the February 2024 episode of Agency Office Hours with Karl Sakas.

Learn more about the 2024 edition of the Agency Leadership Intensive (live and 100% remote, in March-April 2024), and apply today to get the lowest available ticket price.

Click the links below, to “jump” directly to the Q&A video segment:

  1. Business Development: “How should agencies divide sales roles, around inbound vs. outbound vs. upsells?” [2:45]
  2. Sales Mindset: “How do we motivate salespeople if they doubt they can reach their sales quota?” [18:26]
  3. Leadership Development: “What’s the ‘profile’ of people who’ve applied to the 2024 Agency Leadership Intensive?” [31:43]
  4. Growth Metrics: “What KPIs should agencies prioritize at each stage of their growth?” [34:57]
  5. Tools: “What software tools do agencies need to succeed?” [49:31]

Top resources from the February 2024 event:

  1. Consider asking some “baseline” questions before getting on the phone for a sales call.
  2. Pay yourself more—and charge more—after reading Overcoming Underearning by Barbara Stanny.
  3. If you were to start with one simple KPI, consider Rev/FTE… but don’t stop there.
  4. Be careful (and strategic) if you switch software.
  5. Get advice on making yourself increasingly ‘Optional’ at work.

Register here for future Q&A events (to ask a question, or RSVP to just listen in). Even if you can’t join live, register anyway to get early access to the post-event recording.

Join us for our next LIVE Agency Office Hours

Want free advice to grow your agency? Ask a question when you RSVP and I’ll choose 3-4 agency leaders to receive 10-15 minutes of free consulting advice. 

Don’t have a specific question? That’s OK; most people join in “listen only” mode—you don’t have to be on video.  

We offer Agency Office Hours the second Tuesday of every month!