I recently rented my first self-storage unit. Chatting with Tracye, the manager, I learned she was heading on a week-long, all-expenses-paid trip to California.
I asked the occasion—turns out she was selected as one of the top 10 employees nationwide, out of 4,000+ employees, based on sales and customer satisfaction.
She was too modest to say it herself, but I’d venture this makes her one of the best self-storage salespeople in the country. And her customers are happy enough afterwards to give her great online reviews. She’s currently averaging a 4.8/5.0 rating on Google+ Local.
As a marketing agency owner, you can learn from my seamless buying experience: What would your marketing agency sales look like if you had the best salesperson in the country? [Read more…]