Ready to fire a terrible client at your agency? Here’s a step-by-step process on how to do it with Warmth & Competence (plus a bonus option to save the revenue that you might not have considered).
Latest Agency Business Advice from Karl Sakas
Want to stop wasting time and get more done at your agency? You should know two time management concepts—yak shaving and bike shedding. This might be happening with your teams and your clients. See how to fix this today—you’ll see the benefits every day in the future!
Use the Iron Triangle of project management (good, fast, cheap) to deliver more-profitable work to happier clients. You’ll be happier, too, when your team manages client expectations about the need to balance budget, timeline, and scope.