Tired of forgetting things at recurring meetings at your agency? Create and use a “tickler” list as a Running Agenda—no special technology required! You can use this technique for internal meetings and client-facing meetings. Once you have (and use) tickler lists, you can stop worrying about forgetting topics again.
Latest Agency Business Advice from Karl Sakas
I volunteer a couple times a year as a crew member on the “Dover Harbor,” a 1930s Pullman railroad car based in Washington, D.C. It turns out I have a talent for mixing martinis at 100 miles an hour. I recently returned from a trip—here are seven lessons for your marketing agency, based on my experience on the train.
When your clients are complaining about one of your account managers, you risk losing the clients—a deteriorating relationship can kill the revenue in a single phone call or email. Fortunately, you can fix this! Let’s see what you can learn as I helped an agency owner through an unhappy-client situation.