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profit margins
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Want to be more profitable with your current team? Focus on delivery profitability: price, scope, and scope management. See how the “levers” impact your agency.
Want to track just one KPI as you scale? Use “Rev/FTE” (aka per-capita billables) to improve agency performance. [Updated: January 2022]
Wondering how much your agency should spend on selling? See my benchmarks on Cost of Sales, how to calculate your unique numbers, special exceptions, and more.
I bet your agency’s Project Managers saved the day several times this week! See 40+ ways your PMs helped you, to help you boost employee retention.
Lax time-tracking might be costing your agency $15,000 per employee each year. Time Leakage is a common problem… but you can start fixing it today!
Leaking profits during Client Delivery? You need better data! Start by defining the right time tracking categories.