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[Part 3 of 3] How to get employees to take ownership at your agency

[Part 3 of 3] How to get employees to take ownership at your agency

by Karl Sakas | Jul 25, 2018 | Build a Stronger Team, Personal Growth & Development, Work Less Earn More

Tired of employees who don’t take ownership of their work at your agency? This three-part article series is for you! First, I introduced the Owner vs. Employee mindset gap—and why employees’ instant-gratification decisions can hurt you as the owner. Then,...
[Part 2 of 3] Are employees taking shortcuts at your expense?

[Part 2 of 3] Are employees taking shortcuts at your expense?

by Karl Sakas | Jul 18, 2018 | Build a Stronger Team, Personal Growth & Development, Work Less Earn More

Wondering if your agency’s employees are making choices that hurt you and the business? This article series is for you! In Part 1, I introduced the Owner vs. Employee mindset gap—and why it can lead to employees making short-term decisions that hurt you as the...
[Part 1 of 3] Why your agency’s employees don’t think like an owner

[Part 1 of 3] Why your agency’s employees don’t think like an owner

by Karl Sakas | Jul 11, 2018 | Build a Stronger Team, Personal Growth & Development, Work Less Earn More

Frustrated—or dumbfounded—by some of your employees’ choices? Assuming they’re competent at their jobs, the problem might stem from a fundamental mismatch—what I call the Owner vs. Employee mindset gap. What do I mean? You and they approach things...
Handle and prevent ‘Swoop & Poop’ by your client’s boss

Handle and prevent ‘Swoop & Poop’ by your client’s boss

by Karl Sakas | Jul 4, 2018 | Strengthen Client Relationships

One of my coaching clients—the owner of a digital PR agency—asked for help: “Do you have tips on dealing with competing client stakeholders? We have some clients where we have a direct contact—plus their boss, occasionally—and we get conflicting...
What’s your agency’s Post-Launch Support policy for inactive clients?

What’s your agency’s Post-Launch Support policy for inactive clients?

by Karl Sakas | Jun 27, 2018 | Strengthen Client Relationships

I recently advised a coaching client as he developed a Post-Launch Support policy. His digital agency specialized in custom web development, including complex web apps. The Problem He’d run into a challenge—clients would reappear after months or a year, wanting...
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