How to delegate sales as an agency owner: Chunk out the role to reduce your risk

by Karl Sakas | May 26, 2026 | Optimize Your Sales Process, Build a Stronger Team, Prepare to Sell, Scale Your Agency, Work Less Earn More

Buried in sales tasks, an overloaded agency owner asked me for help: “We are struggling with scaling our sales. I’ve handled sales for years, and it’s been hard to find someone who can close like I can. The problem is that I have to get out of the sales role so I can...

[Agency Guide] How to build an Agency Sales Process that protects your time and increases enterprise value

by Karl Sakas | May 22, 2026 | Optimize Your Sales Process, Attract Great Clients, Strengthen Client Relationships

Want a better sales process at your agency? Stop thinking of it as a way to close every possible deal. Instead, build a process that helps you decide which opportunities deserve your team’s limited time, attention, and expertise. That distinction matters. A weak sales...

New research: 58% of agency owners want to “fire themselves” within 5 years

by Karl Sakas | May 8, 2026 | Benchmarking & Optimization, Prepare to Sell, Work Less Earn More

I just analyzed the new 2026 Agency Core research—before it’s released more broadly. My biggest takeaway: 58% of agency owners want to “fire themselves” within the next 5 years. For many owners, that means selling to an external or internal buyer. For...

19 predictions for agencies in 2030, from agency industry veteran Karl Sakas for 2026

by Karl Sakas | May 4, 2026 | Scale Your Agency, Benchmarking & Optimization, Personal Growth & Development, Work Less Earn More

What will be different at agencies in 2030? Over the next five years, the answers could make—or cost—you millions of dollars. First, there are no guarantees. But I’ve focused 100% on agencies since 2010. My long-time colleague Diane was in the industry for 40+...

Your out-of-office (OOO) message is a leadership decision

by Karl Sakas | Apr 17, 2026 | Personal Growth & Development, Strengthen Client Relationships, Work Less Earn More

Most out-of-office messages are treated as a courtesy. I see them differently. For agency owners, an OOO message is the smallest—and safest—tests of whether the business can actually run without them. Who has authority while you’re away? Where do decisions go? And...