by Karl Sakas | Apr 4, 2017 | Benchmarking & Optimization
I’m advising several of my clients about options to work with other agencies. As a reminder, there are three high-level categories—whitelabel, strategic partnership, and referral. Focusing on strategic partnerships, the owner of a development agency asked me:...
by Karl Sakas | Mar 27, 2017 | Build a Stronger Team, Personal Growth & Development, Strengthen Client Relationships
I have a former coworker who loved to complain that he’d already explained something. This often came up when we asked him to explain something that—surprise—only he seemed to understand. The main communication tip in this article was inspired by the issues I...
by Karl Sakas | Mar 22, 2017 | Benchmarking & Optimization, Optimize Your Sales Process, Strengthen Client Relationships, Work Less Earn More
If you do things outside of scope, you’re doing them for free. Many of my agency clients do free work for their clients they want to keep, or because they aren’t comfortable raising prices. If you don’t even tell your clients about it, you are doing...
by Karl Sakas | Mar 14, 2017 | Prepare to Sell, Work Less Earn More
I’m helping a client prepare to sell his agency in 4-5 years. He asked, “What is the process to find the ideal acquirer?” For finding acquirers, I recommend you start by building a “Dream 100” list of potential acquirers. “Dream...
by Karl Sakas | Mar 7, 2017 | Optimize Your Sales Process, Strengthen Client Relationships
When you’re frustrated by a prospective client, it’s often because they need your help… but don’t want your help. Successful relationships require clients who Need and Want your agency’s help. No matter how great someone sounds on paper,...
