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Tired of Feast or Famine? Here’s how to break the cycle

Tired of Feast or Famine? Here’s how to break the cycle

by Karl Sakas | Mar 3, 2017 | Attract Great Clients, Benchmarking & Optimization, Optimize Your Sales Process

Even established agencies get stuck in the Feast or Famine cycle. You can be doing $5M, $10M, or even $20M a year—and still feel the squeeze when the pipeline slows down. I see it with clients all the time: you’ve built something substantial, but new work still comes...
Overloaded at work? Here are 6 ways to push back to clients & coworkers!

Overloaded at work? Here are 6 ways to push back to clients & coworkers!

by Karl Sakas | Mar 1, 2017 | Build a Stronger Team, Personal Growth & Development, Strengthen Client Relationships, Work Less Earn More

When you’re slammed at work, it’s tough to keep up with anything that’s not a top priority. But that doesn’t stop day-to-day inquiries from coming in. This can feel even more stressful, as you try to focus on the top priority while new things...
What I’ve learned from 3,000+ hours of business travel

What I’ve learned from 3,000+ hours of business travel

by Karl Sakas | Feb 21, 2017 | Personal Growth & Development, Scale Your Agency, Strengthen Client Relationships

Business travel can be tough, but it can move your agency forward—and you can have fun along the way! As an agency consultant, I travel 25+ times a year—primarily for speaking engagements, plus on-site client projects. I’ve picked up a few things about...
Make better hires by writing better job descriptions

Make better hires by writing better job descriptions

by Karl Sakas | Feb 16, 2017 | Build a Stronger Team, Scale Your Agency

Writing a job description before you post the job is important, because the description will guide your agency’s search. Even if you are hiring internally, the job description will help people transition smoothly into their new roles. Here’s a brief...
What to do when indecisive clients request free revisions

What to do when indecisive clients request free revisions

by Karl Sakas | Feb 13, 2017 | Benchmarking & Optimization, Optimize Your Sales Process, Strengthen Client Relationships

If you’ve worked at an agency for more than a week, you’ve had at least one indecisive client… They approve your work, and then change their mind—and often expect you to make the revisions for free. If you go along with their “free...
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