BlogTips and best practices for agency leaders
Get the latest in your inbox!
Your job as the PM—whether in title or in practice—is to assign the cheapest competent person to each project, each retainer, each task. If you ignore this, you’re losing profits, stressing your team, and putting your clients at risk.read more
It’s easy to focus on what’s going wrong. I challenge you to flip that—take 15 minutes to reflect on what’s going great. See how to switch can improve your future. It starts by doing a simple yet powerful exercise—a three question debrief. Savor and celebrate what went well.read more
Every business has competitors. But sometimes it gets personal—they go from competitor to rival. Many of my clients have a competitor who is great at self-promotion but lacks substance. Let’s look at how to deal with this, especially when it’s frustrating so see what they’re up to.read more
Agency owners frequently ask me, "Should I hire a salesperson?" The answer is, "It depends." Let's look at the factors involved, to find the right answer for you and your agency. Ask Before You Hire a Salesperson Consider the following 7 questions. My first question...read more
In business school, our business law professor asked the class, "How many legal deductions are you permitted to take?" Answer: "All of them." Are you worried about a big year-end tax bill? I've got good news. If you have extra money in the bank---and you do accounting...read more