by Karl Sakas | Sep 26, 2025 | Benchmarking & Optimization, Scale Your Agency, Strengthen Client Relationships, Work Less Earn More
Hourly billing always had cracks. AI just split them wide open. If you’re still charging by the hour, you’re about to feel more pain—lower revenue, tougher client conversations, and a smaller agency valuation when it comes time to exit. Here’s the hard truth: if you...
by Karl Sakas | Sep 10, 2025 | Scale Your Agency, Personal Growth & Development
I once pulled up at a traffic light behind a cyclist with a yoga mat strapped across their back. Clearly on the way to or from their yoga class—a healthy choice. But they were also smoking a cigarette as they pedaled downtown. Biking to yoga: good. Smoking: not ideal....
by Karl Sakas | Aug 21, 2025 | Scale Your Agency, Benchmarking & Optimization, Build a Stronger Team, Personal Growth & Development, Prepare to Sell, Strengthen Client Relationships, Work Less Earn More
How can your agency scale and thrive in the age of AI? The answer isn’t about the latest tips and tricks; it’s about taking a strategic approach—and connecting with other leaders. In August 2025, I joined a small group of agency owners and executives for the third...
by Karl Sakas | Jul 17, 2025 | Strengthen Client Relationships, Benchmarking & Optimization, Optimize Your Sales Process, Scale Your Agency, Work Less Earn More
If you run a seven- or eight-figure agency, you already know: retainers aren’t optional. They’re the backbone of predictable cash flow, your best tool for staffing stability, and the easiest way to protect margins. In fact, I rarely see an agency over $10 million in...
by Karl Sakas | Jul 11, 2025 | Scale Your Agency, Benchmarking & Optimization, Optimize Your Sales Process, Strengthen Client Relationships, Work Less Earn More
Custom work feels like the gold standard of agency service: “We adapt to you.” It signals premium delivery, promises tailored results, and can be fulfilling and profitable for some agencies. But the reality is that custom work carries hidden costs. These often stay...
