by Karl Sakas | Feb 12, 2020 | Benchmarking & Optimization, Build a Stronger Team, Work Less Earn More
A coaching client wrote: “I’ve always seen project managers as glorified babysitters. Why do agency employees need a ‘professional babysitter’ to tell them what to do at work?” A few months earlier, he’d noted: “I feel like...
by Karl Sakas | Feb 5, 2020 | Build a Stronger Team, Personal Growth & Development, Strengthen Client Relationships
What if three letters of the alphabet could help you prevent a big mistake at your agency? We’re all susceptible to “get-there-itis” (aka “plan-continuation bias”). Fortunately, there are some concrete things you can do to protect...
by Karl Sakas | Jan 29, 2020 | Benchmarking & Optimization, Build a Stronger Team, Personal Growth & Development, Strengthen Client Relationships
When your situation changes significantly, do you typically stop to regroup… or keep going anyway? We often keep going: In psychology, this is known as plan-continuation bias, defined as “the tendency of people to continue with an original course of action...
by Karl Sakas | Jan 22, 2020 | Build a Stronger Team, Strengthen Client Relationships
Frustrated that her employees were taking forever to complete work, an agency owner asked, “How can I create a sense of urgency and responsibility in my employees? We’ve promised a timeline to the client—but often, employees just don’t seem to get...
by Karl Sakas | Jan 15, 2020 | Build a Stronger Team, Optimize Your Sales Process, Personal Growth & Development, Strengthen Client Relationships
Ready to make some tough strategic decisions at your agency, but need some tips on where to start? Read on! In my work, I’ve noticed certain strategic decisions that occur in many agencies. Each scenario is unique… but there are similarities in how to...
