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Why your team lacks urgency: 20+ reasons they miss deadlines

Why your team lacks urgency: 20+ reasons they miss deadlines

by Karl Sakas | Jan 22, 2020 | Build a Stronger Team, Strengthen Client Relationships

Frustrated that her employees were taking forever to complete work, an agency owner asked, “How can I create a sense of urgency and responsibility in my employees? We’ve promised a timeline to the client—but often, employees just don’t seem to get...
Difficult strategic decisions: 10 step-by-step agency examples

Difficult strategic decisions: 10 step-by-step agency examples

by Karl Sakas | Jan 15, 2020 | Build a Stronger Team, Optimize Your Sales Process, Personal Growth & Development, Strengthen Client Relationships

Ready to make some tough strategic decisions at your agency, but need some tips on where to start? Read on! In my work, I’ve noticed certain strategic decisions that occur in many agencies. Each scenario is unique… but there are similarities in how to...
Hard decisions are easier with my “which option feels best” decisionmaking shortcut

Hard decisions are easier with my “which option feels best” decisionmaking shortcut

by Karl Sakas | Jan 8, 2020 | Personal Growth & Development

As an agency leader, you’re used to making hard decisions all day long—about your team, your clients, your schedule, and more. But some of the hardest decisions are when you need to choose between 2-3 big business directions for your agency. For example: Should...
Can’t resist working with startup clients? Here’s how to protect your agency…

Can’t resist working with startup clients? Here’s how to protect your agency…

by Karl Sakas | Dec 18, 2019 | Strengthen Client Relationships, Benchmarking & Optimization

Can’t resist working with startup clients at your agency? You’re taking a number of risks, often without a commensurate reward… but you can reduce the pain by making smarter decisions along the way. As I shared last month, most agencies should avoid...
How to pick your agency’s PM software [Step-by-Step Guide]

How to pick your agency’s PM software [Step-by-Step Guide]

by Karl Sakas | Dec 11, 2019 | Build a Stronger Team, Benchmarking & Optimization, Work Less Earn More

An agency owner asked me: “What PM software do you recommend? We’re in the process of switching from our current system.” She was considering one program for client-facing and internal communication, and she planned to continue using another for...
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