by Karl Sakas | Oct 30, 2017 | Build a Stronger Team, Strengthen Client Relationships, Work Less Earn More
What’s the difference between a so-so project manager and a great project manager? Great PMs consistently juggle the needs of many stakeholders—external clients, internal team members… and you as their boss. If you’re not detail-oriented as an agency...
by Karl Sakas | Oct 24, 2017 | Benchmarking & Optimization, Optimize Your Sales Process, Scale Your Agency, Work Less Earn More
What do you do when your agency growth hits a plateau and you feel stuck? A client recently asked for help on this very topic. He had been running his agency for a decade—and sales were in a slump. He felt that he had a good team doing good work, and they specialized...
by Karl Sakas | Oct 13, 2017 | Strengthen Client Relationships, Scale Your Agency
An agency owner asked for my advice on implementing Client Satisfaction surveys at her agency, since she noticed I send them out to my coaching and consulting clients. Here’s what I shared—including how you can apply ongoing client satisfaction surveys at your...
by Karl Sakas | Oct 2, 2017 | Benchmarking & Optimization, Optimize Your Sales Process, Work Less Earn More
Wish you could charge more at your agency but not ready to switch to value-based pricing? Use value-anchoring! Value-anchoring is a sales technique where you explicitly compare the value clients get from hiring you (high) to what you’re charging (low). Because...
by Karl Sakas | Sep 20, 2017 | Personal Growth & Development
I went to my doctor after several days of abdominal pain, when my self-treatment hadn’t worked and I couldn’t sleep. Based on the symptoms and my history, my doctor assumed it was a gastrointestinal problem. That’s the tricky thing about...
