Ever meet someone at an event who seemed like a perfect sales prospect—and they even said they wanted to talk with you afterwards—but then they never responded? It’s frustrating, and it happens a lot. To fix this, let’s look at why sales prospects...
[Looking for 2022 events? See this article.] Trying to decide which agency conferences to attend in 2018? Here’s my curated roundup of 20+ in-person events to consider, with a focus on the U.S. I’ve noted where I have experience as a speaker or attendee. Know any...
What’s the difference between a so-so project manager and a great project manager? Great PMs consistently juggle the needs of many stakeholders—external clients, internal team members… and you as their boss. If you’re not detail-oriented as an agency...
What do you do when your agency growth hits a plateau and you feel stuck? A client recently asked for help on this very topic. He had been running his agency for a decade—and sales were in a slump. He felt that he had a good team doing good work, and they specialized...
An agency owner asked for my advice on implementing Client Satisfaction surveys at her agency, since she noticed I send them out to my coaching and consulting clients. Here’s what I shared—including how you can apply ongoing client satisfaction surveys at your...
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